Shipping, Returns & Sales Tax

U.S. Shipping

  • Standard (1-4 Business Days) - FREE on all USA orders
  • Expedited (2 Business Days) - FREE on orders of $250 and higher
  • USPS Ground Advantage (2-5 Business Days) - Rates available at checkout
  • USPS Priority Mail (1-4 Business Days) - Rates available at checkout
  • UPS® Ground (1-5 Business Days) - Rates available at checkout
  • UPS 3 Day Select® (1-3 Business Days) - Rates available at checkout
  • UPS 2nd Day Air® (1-2 Business Days) - Rates available at checkout
  • UPS Next Day Air Saver® (1 Business Day) - Rates available at checkout
  • UPS Next Day Air® (1 Business Days) - Rates available at checkout

Alaska / Hawaii - While we can ship packages to Alaska and Hawaii with Expedited shipping methods (2-Day, 1-Day) they are not always guaranteed by UPS / USPS based on the final destination and there could be a delay of 1 business days. Free Expedited shipping does not include Alaska or Hawaii. We hope you understand.

US State Sales Tax

Our secure checkout: Unlike marketplace facilitators such as Amazon and eBay, our store collects and remits sales tax solely on orders shipping to Pennsylvania, where we have established nexus.
Shop app: The shop app has recently started collecting state sales tax as it is now seen as a marketplace facilitator. If you are outside PA and do not want to have sales tax collected at checkout, please use our standard store checkout.

Discounted International shipping

Our international shipping rates are so low, they might just surprise you! We believe you'll be very pleased with them!

We proudly serve a global customer base, offering discounted shipping rates and insuring every shipment for complete security and peace of mind.

Global services offered (discounted rates and estimated delivery dates available at checkout)

  • USPS
  • UPS

Customs, Duties and Import Fees

International customers (outside of the USA) may be subject to customs processing, fees, taxes, duties and additional charges prior to delivery. Please be prepared to pay these fees when contacted by the carrier.

Returns:

Submit a return request:

We are happy to accept returned unused, as-new products within 45 days of the date your item reached its final shipping destination.

  • Within 45 days of your items delivery date, click the profile icon in the store's navigation, log in and then request a return.

Here is how to submit a return request:

  • Log in to your account: In the Email field, enter your email address, and then click Continue.
  • In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  • Go back to the online store, and then enter a six-digit verification code.
  • Click the order that you want to submit the return for.
  • If your order has more than one item, then select the items that you want to return.
  • Select a return reason and add a note for the store.
  • Click Request return. If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.