We have many different shipping options available. All options including the ones below are discounted & displayed during checkout.
U.S. Shipping
- Standard (3-4 Business Days) - FREE on all USA orders
- Express - (1-3 Business Days) - FREE on all orders of $250 or greater
- USPS Ground Advantage (2-5 Business Days) - Rates available at checkout
- USPS Priority Mail (1-4 Business Days) - Rates available at checkout
- UPS® Ground (1-5 Business Days) - Rates available at checkout
- UPS 3 Day Select® (1-3 Business Days) - Rates available at checkout
- UPS 2nd Day Air® (1-2 Business Days) - Rates available at checkout
- UPS Next Day Air Saver® (1 Business Day) - Rates available at checkout
- UPS Next Day Air® (1 Business Days) - Rates available at checkout
Alaska / Hawaii - While we can ship packages to Alaska and Hawaii with Expedited shipping methods (2-Day, 1-Day) they are not always guaranteed by UPS / USPS based on the final destination and there could be a delay of 1 business days.
International shipping
We ship worldwide daily with few exceptions.
Global services offered (rates and estimated delivery dates available at checkout)
- USPS
- UPS
- DHL
Free Global Shipping discount (cannot be combined with any other discounts)
We offer free global shipping to many countries with order values over $260 USD or equivalent. To see if your order qualifies, just enter your shipping address during checkout.
Batteries Information (DHL and USPS only)
Due to international shipping hazard rules, batteries are not included with shipments of Kestrel Instruments to destinations outside of the USA with USPS 1st Class, Priority Mail, Express Mail, and DHL shipments. Batteries are included with UPS shipments.
Customs, Duties and Import Fees
International customers may be subject to customs processing, fees, taxes, duties and additional charges prior to delivery.
Returns:
Submit a return request:
We are happy to accept returned unused, as-new products within 45 days of the date your item reached its final shipping destination.- Within 45 days of your items delivery date, click the profile icon in the store's navigation, log in and then request a return.
Here is how to submit a return request:
- Log in to your account: In the Email field, enter your email address, and then click Continue.
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click Request return. If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.